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Behaviour support

Behaviour Intervention Support Plan Review

At Quovus, our Behaviour Intervention Support Plan (BISP) Reviews ensure each participant's behaviour support plan remains current, practical and aligned with their changing needs.

A BISP Review may be completed every 3, 6 or 12 months, depending on the recommendations made by the clinician in the Comprehensive Plan, the complexity of the participant's needs, changes in providers, or significant changes in the participant's circumstances.

A man speaking openly with a clinician taking notes in a bright consulting room

Review cycles

Review timing is determined clinically, not automatically:

3 months
Where complexity, risk or recent change requires closer oversight.
6 months
A common cycle where supports are established and stable.
12 months
Where the plan is working consistently across settings.

Timing depends on clinician recommendations in the Comprehensive Plan, the complexity of the participant's needs, changes in providers, or significant changes in circumstances.

Our review process

We follow a structured and clinically informed process to ensure accuracy, collaboration and quality.

  1. 01

    Access the most recent plan

    We begin by reviewing the participant's most recent BISP from the Document Library to understand the existing strategies, recommendations and review requirements.

  2. 02

    Contact the provider

    Our team contacts the provider to confirm current concerns, changes in presentation, relevant updates and the scope of the review.

  3. 03

    Review historical and current information

    We review historical reports, current behavioural data, incident records, progress notes and other information related to the participant's presentation.

  4. 04

    Observation and stakeholder interviews

    Where required, we complete observations and interviews across identified settings, such as home, school, supported accommodation, community or workplace environments.

  5. 05

    Travel and site-based assessment

    Our practitioners may travel to the participant's relevant support settings to complete observations and gather meaningful contextual information.

  6. 06

    Supervisor check-in for restrictive practices

    Where restrictive practices are involved, we complete a clinical supervisor checkpoint to review compliance, necessity, risk and reduction planning.

  7. 07

    Draft plan review

    The updated plan is drafted and reviewed through Quovus' internal quality process, including:

    • Supervisor review
    • Editor review
    • Provider and stakeholder review
  8. 08

    Final plan delivery

    The finalised BISP Review is sent to the provider and relevant stakeholders, then securely stored in the Document Library.

  9. 09

    NDIS documentation and compliance

    Where applicable, the final document is provided to administration for PRODA upload, supporting evidence is attached to the job, and the Restrictive Practice Survey is completed.

Who is this service for?

This service is suitable for:

  • NDIS participants with an existing BISP
  • Participants with changing support needs
  • Families and carers requiring updated behaviour support guidance
  • Providers supporting participants with restrictive practices
  • Support coordinators needing updated clinical documentation
  • Participants transitioning between providers

What's included?

Our BISP Review process includes:

  • Access and review of the most recent plan
  • Review of current and historical client information
  • Stakeholder consultation and interviews
  • Observation across relevant settings
  • Review of behavioural data and supporting documentation
  • Clinical review of restrictive practices, where applicable
  • Updated recommendations and revised strategies
  • Finalised documentation for providers and stakeholders

Talk to us about BISP Review

Our intake team will confirm suitability, timeframes and what information we need to get started.

Next step

Ready to start a referral?

Tell us about the person you are supporting and what you need. Our team will respond with clear next steps and realistic timeframes.